Shipping Policy

Last updated: September 22, 2026

Every pair of SweSocks is made to order, just for you. Here's everything you need to know about how your order gets from production to your door.

Free shipping on every order

Shipping is always free. No minimum order value and no shipping fees at checkout.

Production and delivery times

Production: 2–5 business days. Every pair is printed individually after you place your order.
Delivery: 5–12 business days after dispatch, depending on your destination.
Total: usually 7–17 business days from order to delivery.

During peak periods such as Black Friday and the weeks before Christmas, production can take slightly longer. Buying a gift? We recommend ordering early.

Delivery times are estimates and may be affected by factors outside our control, such as carrier delays or customs processing.

How your parcel is delivered

We work with established international carriers, and the best shipping method is selected automatically based on your address. Most parcels are delivered straight to your mailbox or door. If that isn't possible, your parcel is left at a nearby pickup point and you'll be notified when it's ready to collect.

Import VAT and customs duties

Your order is sent as a small parcel from our production partner outside the EU/EEA. You, the customer, are the importer of the goods.

Depending on the rules in your country, import VAT, customs duties and a handling fee from the carrier or postal service may be charged when your parcel arrives. These charges are not included in our prices, are determined by your country's authorities, and are paid by the customer.

Have questions about your country? Contact us before you order and we'll help as best we can.

Order tracking

As soon as your order ships, you'll receive an email with your tracking number. You can follow your parcel on our tracking page or directly with the carrier. Can't find the email? Please check your spam or promotions folder.

Address changes

Please double-check your shipping address at checkout. If you spot a mistake, contact us as soon as possible and we'll update it if your order hasn't shipped yet. We can't be held responsible for parcels delivered to an incorrect address entered at checkout.

Uncollected parcels

If a parcel isn't collected from the pickup point in time, it is returned to us. We'll contact you to arrange a new delivery; a re-shipping fee may apply.

Delayed or lost parcels

If your parcel seems delayed, stuck, or tracking hasn't updated for several days, contact us. We'll investigate with the carrier, and if a parcel is confirmed lost, we'll reprint and reship your order free of charge.