Integritetspolicy

Last updated: September 22, 2026

At SweSocks, we respect your privacy and take the protection of your personal data seriously. This policy explains what information we collect, how we use it, and the choices you have when you visit our website or buy from us.

Who is responsible for your data

The data controller is Lundbergs HT AB (company reg. no. 559453-7713), Ekängsvägen 4, 544 93 Hjo, Sweden, trading as SweSocks. Contact: support@swesocks.com.

Information we collect

Device and browsing information

What: browser type, IP address, time zone, cookie data, products viewed, search terms and how you interact with the site.
How: collected automatically through cookies, log files, pixels and similar technologies.
Why: to load the site correctly, keep it secure, and understand how we can improve it.

Order information

What: name, billing and shipping address, email, phone number and payment details (processed securely by our payment providers; we never store full card numbers).
Why: to fulfil your order, process payment, arrange delivery, send order updates and screen for fraud.

Photos you upload

Photos are used only to produce the product you ordered.
They are shared only with the partners needed to create and print your design.
They are kept no longer than necessary to complete your order and handle any claims.
We never use your photos in marketing without your explicit permission.

Customer support

If you contact us, we keep the information you share so we can help you and follow up on your case.

How we use your information

Process, produce and deliver your orders
Communicate with you about orders, claims and support requests
Handle payments and prevent fraud
Improve our website, products and services
Send news and offers, only if you've opted in. You can unsubscribe at any time.

Who we share information with

We share personal data only with carefully selected service providers who help us run our business, for example:

Shopify, which powers our online store (Shopify privacy policy)
Payment providers, to process your payment securely
Production and fulfilment partners, to make and ship your order
Shipping carriers and customs authorities, to deliver and clear your parcel
Analytics and advertising partners such as Meta, to measure and improve our marketing

We may also disclose information when required by law or to protect our rights. We never sell your personal data.

International transfers

Some of our partners process data outside the EU/EEA, for example to produce and ship your order. Where this happens, we rely on appropriate safeguards such as the European Commission's Standard Contractual Clauses, or on the transfer being necessary to fulfil our contract with you.

Legal basis

We process your data based on: performing our contract with you, your consent, our legal obligations, and our legitimate interests where these don't override your rights.

Automated decision-making

We do not use automated decision-making that has legal or similarly significant effects on you. Shopify uses automated fraud protection, such as temporarily blocking IP addresses or cards linked to repeated failed transactions.

Your rights

Depending on where you live, you have the right to:

Access the personal data we hold about you
Correct, update or delete your data
Receive your data in a portable format
Object to or restrict certain processing
Withdraw your consent at any time

To exercise your rights, contact support@swesocks.com. Residents of certain US states can also use our Your Privacy Choices page.

Cookies

We use cookies to remember your preferences (such as language and region), analyse traffic, and personalise content and ads. You can block or delete cookies in your browser settings, but parts of the site may not work as intended.

Data retention

We keep order information for as long as required by accounting law. Other data is kept only as long as needed for the purpose it was collected for.

Children

Our website is not intended for anyone under 18, and we don't knowingly collect data from children. If you believe a child has shared information with us, contact us and we'll delete it.

Complaints

If you're unhappy with how we handle your data, please contact us first so we can put it right. You also have the right to lodge a complaint with a data protection authority, in Sweden the Swedish Authority for Privacy Protection (IMY), or the authority in your own country.