Contact us

Ordering & Design

Do I need to crop or edit the image myself?

No! You can upload the image exactly as it is. Our system will automatically remove the background and adjust the image so it looks good on the sock.

How do I place an order?

  1. Choose the type of socks you want.
  2. Upload an image (or several) directly on the product page.
  3. Position the face or subject as you want.
  4. Add to cart and complete the purchase.

    We'll take care of the rest – your design is automatically printed on the socks!

Can I add text on the socks?

Yes! On some models you can enter your own text directly on the product page, for example a name, a joke or a greeting.

I want to order several pairs - can I make different motifs on the same order?

Of course! Just add each pair separately to the shopping cart with the motif you want for each.

Delivery & Production

How long is the delivery time?

Normally your order will be delivered within 5–9 business days.

During holidays (like Christmas) it may take a few extra days.

How do I see the status of my order?

You will receive a tracking link via email as soon as your order has been shipped.

Haven't received it? Check your spam folder – sometimes it ends up there.

Return & Satisfaction guarantee

Can I return personalized socks?

Because the socks are made to your own design, they are normally not returnable.

BUT – if something goes wrong or you are not satisfied, contact us! We will always resolve the situation in the best way possible. 💙

I wrote the wrong name or uploaded the wrong picture - can I change my order?

Contact us directly!

If we have not started producing your order, we can usually change it without any problems.

Miscellaneous

Do the socks work as a gift?

Absolutely! They are perfect as a personal gift – for Christmas, birthdays, anniversaries or just to surprise someone you love. 🎁

How do I wash my socks?

Wash in 40°C and avoid tumble dryers to preserve the colors for as long as possible.

Can I get help creating my design?

Yes! If you have difficulty getting the image right, you can contact us and we will help you adjust it before printing.

I'm an influencer and want to collaborate with you - how do I?

Glad you're interested! 💫

Please send an email to support@swesocks.com with your ideas and links to your channels, and we'll get back to you.